Contact information

We're always happy to help.

At Charmé, we want your experience with us to feel just as special as the jewellery you choose. Whether you have a question about your order, delivery, returns, or one of our pieces, our customer care team is here to help.

📩 Email: charme.office@gmail.com
📞 Phone: +44 7537 133452
🕓 Hours: Mon–Sun: 9AM–8PM BST

We aim to respond to all enquiries within 1–2 business days.

Whether you're looking for help with an existing order, choosing the perfect charm, or simply have a question about Charmé, we'd love to hear from you.

Thank you for choosing Charmé - jewellery made to tell your story.